Welcome to Shrimeenakshi.in (“we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your use of our website shrimeenakshi.in (the “Site”) and the purchase of products from our online store.
By accessing or using our Site, you agree to be bound by these Terms.
1. General
a. Your use of this Site is subject to these Terms as well as our Privacy Policy.
b. You must be at least 18 years old to place an order.
c. By placing an order, you warrant that you are legally capable of entering into binding contracts.
2. Products
a. We sell organic and herbal products including masalas, herbal hair oils, shampoos, etc.
b. Product descriptions, features, prices, and availability are subject to change without notice.
3. Orders
a. All orders are subject to acceptance and availability.
b. Order confirmation does not guarantee acceptance — we reserve the right to cancel orders due to unforeseen issues (pricing error, stock unavailable, etc.).
c. Once confirmed, orders will be processed and dispatched as per our delivery policy.
4. Pricing
a. All prices are listed in Indian Rupees (₹).
b. Prices are inclusive/exclusive of taxes (clarify if GST is included).
c. We reserve the right to modify prices without prior notice.
5. Payments
a. We accept payments through our payment gateway partners.
b. Card details and sensitive financial information are processed through secure channels; we do not store full card data on our servers.
c. You agree to provide current, complete, and accurate payment information.
6. Delivery
a. Delivery timelines are estimates and not guaranteed.
b. Delivery charges, if applicable, will be displayed during checkout.
c. We are not responsible for delays caused by third-party logistics or force-majeure events.
7. Returns & Refunds
Your purchases are subject to our separate Return & Refund Policy. Please review that policy before placing orders.
8. User Account
a. If you create a user account, you agree to keep your login credentials confidential.
b. You agree to accept responsibility for all activities under your account.
9. Intellectual Property
a. All content on this Site — text, images, logos, graphics, designs — is owned or licensed by us.
b. You may not copy, reproduce, modify, or redistribute content without written permission.
10. Prohibited Uses
You agree not to:
• Use Site for illegal activities
• Attempt to gain unauthorized access to Site systems
• Upload malicious software or spam
• Reproduce or distribute site content without permission
11. Limitation of Liability
To the fullest extent permitted under law:
a. We are not liable for any indirect, incidental, or consequential losses arising from use of this Site.
b. Our maximum liability shall never exceed the total amount paid by you on the Site.
12. Indemnity
You agree to indemnify and hold us harmless from any claims, losses, damages, liabilities, and expenses arising out of:
• Your breach of these Terms
• Your misuse of the Site
13. Privacy
Your use of personal information is governed by our Privacy Policy, available on the Site.
14. Governing Law
These Terms are governed by the laws of India.
Any disputes arising from these Terms will be subject to the exclusive jurisdiction of courts in Coimbatore, Tamil Nadu, India.
15. Changes to Terms
We reserve the right to modify or update these Terms at any time.
Updated versions will be posted on the Site with a revised Effective Date.
16. Contact Information
If you have questions regarding these Terms:
📧 Email: shrimeenakshi2123@gmail.com
📞 Phone: +91 97917 20386
📍 Address: #9, Gandhima Nagar, Near LRT HP Petrol Bunk, Anaimalai, Coimbatore – 642104
